Brewing Tea with Purpose
Premium Sourcing
We carefully select the finest ingredients from trusted growers worldwide, ensuring every cup is packed with flavor and nutrients.
Distinctive Flavors
Our exclusive blends are crafted to provide a delightful experience, offering tastes and benefits you won’t find anywhere else.
Holistic Wellness
We believe in nourishing the body and mind. Our teas are designed to support your overall well-being, empowering you to live your best.
Wellness & Artisan Teas
Client Testimonials
Free Standard Delivery
On all orders over $100
handmade Guarantee
Shop for items with confidence
Secure payments
Secure payment methods
Top rated customer service
Quick responses and solutions
Questions & Answers
How do I check/track my order status?
You can track your order status by logging into your account on our website. Go to the “My Orders” section, where you’ll find real-time updates on the status of your order, including shipping and delivery details. If you’ve placed an order as a guest, you can track it using the tracking link sent to your email or by entering your order number and email address on our Order Tracking page. For further assistance, feel free to contact our support team.
How do I place an order?
Placing an order is easy:
- Browse Products: Explore our categories or use the search bar to find what you need.
- Select an Item: Click on the product you want, choose your preferences (if applicable), and click “Add to Cart.”
- Review Your Cart: Once you’re ready, click the cart icon at the top of the page to review your selections.
- Proceed to Checkout: Click “Checkout” and fill in your shipping and billing information.
- Confirm Your Order: Choose your preferred payment method, review the details, and click “Place Order.”
After completing your order, you’ll receive a confirmation email with your order details. If you encounter any issues, feel free to contact our support team for assistance!
When will my order be processed?
Orders are typically processed within 1-2 business days after they are placed. You’ll receive a confirmation email once your order is successfully processed, followed by a shipping notification with tracking details when it’s dispatched.
Please note that orders placed on weekends or public holidays may be processed on the next business day. If you have any specific questions about your order, feel free to contact our support team for assistance.
How long will it take for my order to arrive?
Delivery times depend on your location and the shipping method selected at checkout.
- Standard Shipping: Typically takes 3-7 business days.
- Express Shipping: Usually arrives within 1-3 business days.
You’ll receive a tracking number once your order is shipped, so you can monitor its progress. Please note that delivery times may vary during peak periods or due to unforeseen delays. For more specific information, check the estimated delivery date provided during checkout or contact our support team.
What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of delivery for a refund or exchange.
To qualify for a return:
- The item must be unused, in its original condition, and with all tags and packaging intact.
- Certain items, such as personalized or perishable products, may not be eligible for returns.
How to initiate a return:
- Contact our customer support team to request a return authorization.
- Pack the item securely and include the original invoice or receipt.
- Ship the item to the address provided by our team.
Please note that return shipping costs may apply unless the return is due to a defect or error on our part. Refunds will be processed to your original payment method within 7-10 business days after we receive the returned item.
For more details, please visit our Return Policy page or contact us directly.
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